Scope of works
GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to customer contact volumes, operational disruptions, service changes and other ad hoc or unplanned events.
Published attachments (1)
Full bid documents are not available online. The attachment below is the tender notice only — see the participation requirements above for how to obtain the complete bid pack.
- Other attachment — 092491 2026Not the complete bid packOpen other attachment
- Type
- Contract award
- Contract Award
- Sector
- Food, Beverages & Catering
- Procedure
- Direct award
- Classification
- Not published at source
- Original notice
- Sign in to open the original notice