Communication tool/engagement facilitator for outstanding charges to reduce resident debt

Scope of works

Voicescape are a communication tool/engagement facilitator. They automatically call out and do nudges for debt areas such as upcoming reminders, summonses and aged debt across both Council Tax and Corporate Debt teams.

Type

Contract award

Contract Award

Sector

Other / Unclassified

Procedure

Below threshold - without competition

Classification

Not published at source

Original notice

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Source provenance (1)

Every portal notice that contributed to this record, with the values each one published. Where portals disagree, the originating notice is the published record.

Key dates

1. Published at source14 Sept 2026
2. Submission deadline—