HO - Customer Service Organisational Membership Agreement

Scope of works

The Mining Remediation Authority holds independent Service Mark Accreditation from the Institute of Customer Service. This external recognition demonstrates that the organisation meets the institutes national standards for customer experience, commitment and satisfaction across public facing teams. A 3-year contract term has been implemented. To legally continue using a Service Mark, the organisation must maintain an active membership to the Institute of Customer Service.

Type

Contract award

Contract Award

Sector

Legal Services

Procedure

Below threshold - without competition

Classification

Not published at source

Original notice

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Source provenance (1)

Every portal notice that contributed to this record, with the values each one published. Where portals disagree, the originating notice is the published record.

Key dates

1. Published at source07 Sept 2026
2. Submission deadline—