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PublicAwardedocds-h6vhtk-060f1dUnited Kingdom· Contract Award

Provision of Visitor Counting Solution

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Estimated value
Not disclosed
Earliest action required
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Bid closes
Submission method
Not stated at source

Uk Fts · published 17 Sept 2026 · last checked 17 Sept 2026 · no amendments recorded

Scope of works

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

Type
Contract award
Contract Award
Sector
Software & IT Services
Procedure
Open procedure
Classification
48810000

Key dates

  1. Published at source17 Sept 2026
  2. Submission deadline