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PublicOpenTED-614689-2026Italy· Tender

Italy – Telephone operator services – PROCEDURA APERTA PER L’AFFIDAMENTO DEL SERVIZIO DI ASSISTENZA TELEFONICA E AFFIANCAMENTO AL CALL CENTER AZIENDALE

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Estimated value
EUR 288,000
Earliest action required
Checking…
Bid closes
05 Oct 2026
Submission method
Not stated at source

Ted Eu · published 06 Sept 2026 · last checked 06 Sept 2026 · no amendments recorded

Assignment details for consultants

Only conditions published by the buyer are shown. Anything the source does not state is marked “Not stated” rather than assumed.

Individual consultant or consulting firm
Consulting opportunity
Notice classification
Required expertise
Consulting & Advisory
Notice category
Minimum qualifications
Not stated
Tender pack
Required years of experience
Not stated
Tender pack
Country or duty station
Italy
Notice
Assignment duration
Not stated
Tender pack
Expected start date
Not stated
Tender pack
Submission method
Not stated
Tender pack
Required proposal documents
Not stated
Tender pack
Expression of interest requirements
Not an expression of interest notice
Notice
Mandatory registration
Not stated
Tender pack
Clarification deadline
Not stated
Tender pack
Submission deadline
05 Oct 2026
Notice

Classified as a consulting opportunity from the published sector, cpv codes.

Scope of works

Servizio affiancamento al servizio interno di “call center” su numeri aziendali per fornire assistenza telefonica agli utenti del servizio pubblico di raccolta e smaltimento rifiuti urbani attivo sui 57 comuni soci sia per quanto riguarda, ad esempio, richieste di informazioni, segnalazioni disservizi, gestioni contenitori e le prenotazioni relative al servizio di ritiro domiciliare degli ingombranti.

Type
Invitation to bid / open tender
Tender
Sector
Consulting & Advisory
Procedure
open
Classification
79511000

Key dates

  1. Published at source06 Sept 2026
  2. Submission deadline05 Oct 2026