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PublicOpenTED-574684-2026Germany· Tender

Germany – Market research services – NPS-Benchmark-Studie im Trackingdesign

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Estimated value
Not disclosed
Earliest action required
Checking…
Bid closes
16 Sept 2026
Submission method
Not stated at source

Ted Eu · published 18 Aug 2026 · last checked 18 Aug 2026 · 25 amendments recorded

Assignment details for consultants

Only conditions published by the buyer are shown. Anything the source does not state is marked “Not stated” rather than assumed.

Individual consultant or consulting firm
Consulting opportunity
Notice classification
Required expertise
Consulting & Advisory
Notice category
Minimum qualifications
Not stated
Tender pack
Required years of experience
Not stated
Tender pack
Country or duty station
Germany
Notice
Assignment duration
Not stated
Tender pack
Expected start date
Not stated
Tender pack
Submission method
Not stated
Tender pack
Required proposal documents
Not stated
Tender pack
Expression of interest requirements
Not an expression of interest notice
Notice
Mandatory registration
Not stated
Tender pack
Clarification deadline
Not stated
Tender pack
Submission deadline
16 Sept 2026
Notice

Classified as a consulting opportunity from the published sector, cpv codes.

Scope of works

Die BARMER möchte den Erfolg der Umsetzung von Maßnahmen zur Erhöhung der Kundenloyalität im Vergleich zu den wichtigsten Wettbewerbern kontinuierlich messen. Hierfür muss ein Benchmark-Tracking zur Zielmetrik Net Promotor Score® (NPS) aufgebaut, die wesentlichen Treiber für Kundenloyalität / -gewinnung ermittelt und deren Entwicklung kontinuierlich gemessen und berichtet werden. Grundlage für die Messungen sind Onlinebefragungen von Probanden in einem oder mehreren Panels. Details zum Leistungsumfang sind den Ausschreibungsunterlagen zu entnehmen.

Type
Invitation to bid / open tender
Tender
Sector
Consulting & Advisory
Procedure
open
Classification
79310000, 79311000, 79315000

Update history (25)

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                                                    Key dates

                                                    1. Published at source18 Aug 2026
                                                    2. Submission deadline16 Sept 2026