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PublicOpenocds-h6vhtk-077807United Kingdom· Tender

PRO005158-Services-Contract-System Integrator : Billing and CRM

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Estimated value
GBP 10,000,000
Earliest action required
Checking…
Bid closes
18 Dec 2026
Submission method
Not stated at source

Uk Fts · published 23 Sept 2026 · last checked 23 Sept 2026 · no amendments recorded

Scope of works

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

Type
Invitation to bid / open tender
Tender
Sector
Marine & Ports
Procedure
Competitive flexible procedure
Classification
Not published at source

Key dates

  1. Published at source23 Sept 2026
  2. Submission deadline18 Dec 2026