Supply, Installation, Configuration, Training, and Commissioning of ICT Infrastructure, Call Center Technology Systems, and Telecom Services for the Uganda Refugee Support Call Center (URSCC)
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Estimated value
Not disclosed
Earliest action required
Checking…
Bid closes
06 Oct 2026
Submission method
Not stated at source
World Bank Procurement · published 15 Sept 2026 · last checked 15 Sept 2026 · no amendments recorded
Assignment details for consultants
Only conditions published by the buyer are shown. Anything the source does not state is marked “Not stated” rather than assumed.
Individual consultant or consulting firm
Consulting opportunity
Notice classification
Required expertise
Railways & Rolling Stock
Notice category
Minimum qualifications
Not stated
Tender pack
Required years of experience
Not stated
Tender pack
Country or duty station
Uganda
Notice
Assignment duration
Not stated
Tender pack
Expected start date
Not stated
Tender pack
Submission method
Not stated
Tender pack
Required proposal documents
Not stated
Tender pack
Expression of interest requirements
Not an expression of interest notice
Notice
Mandatory registration
Not stated
Tender pack
Clarification deadline
Not stated
Tender pack
Submission deadline
06 Oct 2026
Notice
Classified as a consulting opportunity from the published summary.
Scope of works
Project P171305 — Uganda Digital Acceleration Project - GovNet · Method: Request for Bids · Non-consulting services · Specific Procurement Notice Request for Bids Non-Consulting Services Employer: National Information Technology Authority-Uganda Project: Uganda Digital Acceleration Project (UDAP) Contract title: Supply, Installation, Configuration, Training, and Commissioning of ICT Infrastructure, Call Center Technology Systems, and Telecom Services for the Uganda Refugee Support Call Center (URSCC) Country: Uganda Loan No. /Credit No. / Grant No .: 6898-UG RFB No: NITA-U/UDAP/NCONS/2026-2027/00008 Issued on : 15th September 2026 1. The Government of Uganda represented by the National Information Technology Authority Uganda (NITA-U) has received financing from the World Bank toward the cost of the: Uganda Digital Acceleration Project-Government Network (UDAP-GOVNET), and intends to apply part of the proceeds toward payments under the contract for the Supply, Installation, Configuration, Training, and Commissioning of ICT Infrastructure, Call Center Technology Systems, and Telecom Services for the Uganda Refugee Support Call Center (URSCC). 2. The National Information Technology Authority-Uganda (NITA-U) now invites sealed Bids from eligible Bidders for the Supply, Installation, Configuration, Training, and Commissioning of ICT Infrastructure, Call Center Technology Systems, and Telecom Services for the Uganda Refugee Support Call Center (URSCC) 3. Bidding will be conducted through National competitive procurement using a Request for Bids (RFB) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers -” Procurement in Investment Projects Financing” (July 2016, revised February 2025) (“Procurement Regulations”), and is open to all eligible Bidders as defined in the Procurement Regulations. 4. Interested eligible Bidders may obtain further information from National Information Technology Authority-Uganda and inspect the bidding document during office hours 0800 to 1700 hours from Monday to Friday at the address given below. 5. The bidding document in English may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a nonrefundable fee of Ugx.200,000 (
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